Privacy Policy
Last Updated: February 7, 2026
At TableChat (operated by Fintera Inc.), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Information You Provide to Us
When you use TableChat to make restaurant reservations or sign up as a restaurant partner, we may collect:
- Personal Information: Name, email address, phone number
- Reservation Details: Restaurant preferences, party size, date and time preferences, special requests
- Restaurant Information: For restaurant partners - business name, address, contact information, cuisine type, pricing information
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and usage:
- Analytics Data: IP address, browser type, operating system, pages visited, time spent on pages, referring website
- Cookies and Tracking: We use Google Analytics to understand how visitors use our site
2. How We Use Your Information
We use the information we collect to:
- Process and confirm restaurant reservations
- Send booking confirmations and reminders via email
- Communicate with you about your reservations
- Provide customer support
- Improve our services and user experience
- Analyze website traffic and usage patterns
- Send marketing communications (with your consent)
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
Restaurants
When you make a reservation, we share your name, contact information, party size, and special requests with the restaurant to fulfill your booking.
Service Providers
We use third-party service providers to help operate our business:
- Vercel: Website hosting and infrastructure
- Resend: Email delivery service for booking confirmations
- Google Analytics: Website analytics and usage tracking
- Tally: Form submission and data collection for restaurant signups
- Anthropic: AI-powered chat functionality
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
4. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain records of your reservations
- Comply with legal, accounting, or reporting requirements
You may request deletion of your personal information at any time by contacting us at support@tablechat-ai.com.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing emails (you'll still receive transactional emails about your reservations)
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us at support@tablechat-ai.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
Google Analytics
We use Google Analytics to collect information about website usage. Google Analytics uses cookies to collect anonymous information such as the number of visitors, pages visited, and traffic sources. For more information, see Google's Privacy Policy.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. By using our services, you consent to the transfer of your information to the United States and other countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@tablechat-ai.com
Company: Fintera Inc.
Website: https://fintera.net
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at support@tablechat-ai.com.
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights or if you have concerns about how we process your data, contact us at support@tablechat-ai.com.